Blog Archives

Awesome YouTube Video by Troy Hunt

This video has some awesome info on why you should have complicated passwords everywhere!  A link to the article he mentions in here as well! https://www.troyhunt.com/password-reuse-credential-stuffing-and-another-1-billion-records-in-have-i-been-pwned/

The Anatomy of a Phishing Email

Today someone was awesome enough to send me an email to make sure that it was valid before they clicked on anything.  I cannot express to you how happy that makes me!!!  It saves me so much work!!!!   Of course, we now have Cylance as our Anti-Virus(AV for short) and that in itself has made my job so much easier!!!!  We’ve had it nearly a year and NOT 1 computer has become infected with ANYTHING!   If you are a business thinking of changing your AV product, I cannot recommend this product highly enough!!!!

First, let me break down the beginning of the email:

From: Media Player <info@flymail.cf>   <———– This is NOT an Apple address
Subject: New version of Mac Media Player available for download!

Apple and Microsoft will NEVER send you an email about this!!!!!!  They would send it to your device through an update!   Sometimes phishers will fake the email address or make it look so close to the real thing.  I’m actually surprised at how bad this email address even looks!   Even if it looks real, and you think it might be a valid email from your bank, Paypal, Amazon anything like that go to the website directly. DO NOT CLICK on the link!

Then we go into the guts of the email:   It’s a bunch of pictures with links attached to them:

2017-04-13_10-24-27

Looks fairly realistic huh?   This is actually very easy to do!!! I just did this with a screenshot!   Anyone with minimal computer experience could do this!

Now, for the most important part. If you just hover over the Download link or anywhere over the pictures, this link comes up:

2017-04-13_10-04-26.jpg

First off, this is NOT an Apple link!  The link here is to a domain named flymail.cf.   The portion of the address that is wrong is the .cf.   That is not a legitimate top level domain name, like .com, .org, gov or .edu.  To see a list of actual top level domain names, you can find it here: http://www.domainsherpa.com/top-level-domains/ .

The other portion of this link that bothers me is track-url.   Now, this leads me to believe that this link is going to track your urls (websites) that you visit.   I’m going to say that this tracking will happen through cross-site scripting.  Essentially this site will inject code into your browser that will capture your sessions on the websites you visit after this website, including your usernames and passwords!!!    

This means if you go to an unsecured website the hacker can easily capture your username and password with this code.  It’s one of the most frequently used types of hacking, it’s called session hijacking.   Later on you start to wonder why you are getting spam, or why did people just get friend requests on Facebook from me when I am already friends with them?   If you use the same password for one site, then the hacker can go to several websites and try that password and have remarkable success!

This is why you need to have different and complicated passwords for all sites you visit. There are password managers that you can use to help you with this.  Let’s face it our brain can’t remember all of our passwords and writing them on a piece of paper and saving them in your desk, or under your keyboard at work are HORRIBLE options!  I will do more research on what password managers are the safest and best to use for my next Tech Tip Thursday.

Oh yeah, and if I find your passwords written on a sticky note taped to your monitor I’m rippin’ that bad boy off and throwing it out!   

 

 

 

How to Change Your Password in Windows 10 and Office365/Outlook 2013 and 2016

I know many people will pass this article up because they will think how in this day in age, can someone still not know how to do it.  Yet, this is one of my most frequently asked questions!   You are NOT alone!

In Windows 10 once you are logged in.   Hold down the keys on your keyboard labeled Ctrl and then Alt and then Delete.  That will bring you to this screen-Select Change Password.

select-change-password

This is also where you should go if you are getting up from your desk and need to lock your computer so no one else can get into your system!!!!! It’s a very important security measure!

Next selecting Change a Password will bring up this screen:

change-passsword

Make sure your password is complex!!!!!  Some complexity rules to follow are:

1.  The longer the better!  At a minimum make it 8 characters, however, it SHOULD be longer!

2.  ALWAYS include an upper case letter

3.  ALWAYS include a lower case letter.

4.  AlWAYS include at least 1 number.

5.  ALWAYS have a symbol.  Like ! or @ or $.

Once your password has been updated you will receive this screen.  Make sure your password is something you can remember.  PLEASE do NOT put it on a sticky note and then put the sticky note on your monitor or under your keyboard that is the FIRST place people look.  If you must write it down keep it in a LOCKED drawer at all times!

Now Outlook will need the password updated if you are using Office365.  This is the fastest way to change it.

Open Outlook, then look for the Send and Receive Tab.

where-to-change-your-password-in-outlook

There is an icon on the ribbon with a key on it.  Underneath it says Type Exchange Password and Connect.   If for some reason your aren’t getting emails or calendar updates look at the bottom right-hand side of your screen and see if there is a key icon with the words Need Password.   When you select the Type Exchange Password and Connect it will bring this screen up:

prompt-to-change-outlook-password

Type in your password in the box that says password.  Select Remember my credentials box otherwise, it will constantly ask you for your password!!!!!!!    Then select OK and you are set there.

If you have Skype and you are logged into it.  You will need to update your password there as well and the pop up looks identical to this one except it says Skype.   As shown below:skypepasswordchange

If you use the sales program for Pipeliner you will also need to update your password there as well!!!!

 

Blue Screen of Death

So, anyone running a Windows machine is all too familiar with the Blue Screen of Death or BSOD!  I didn’t realize it was possible to make the error codes even more useless, but Microsoft did it, in Windows 10!

This morning my computer blue screened on me.  It gave me a QR code to scan. I got excited thinking, “Wow, maybe it will take me to the link to fix it?!!!!!”

Nope, this is what it did.  I scanned the QR code on my phone and the image to the right is what information it gave me.

less-helpful

Use OneNote to Keep Track of Your Receipts!

Have you ever put a work receipt in a “safe place” and then forgot where that “safe place” was?   Been there, done that!    Microsoft OneNote allows you to keep track of your receipts.   The best way to do this is within Office365 this way your phone syncs with your online OneNote!

I will be showing you how to do this with an iPhone today.  It works even better with a Windows Phone, but it’s pretty spiffy on the iPhone as well!

The best place to start is OneNote in Office365 on your computer.  You’ll need to create a new section in an existing notebook or create a new notebook and make sure it is syncing to your OneDrive.   Open up OneNote on your computer it looks like this:

one-note-receipts-5

To create a new notebook you can find instructions here, which includes instructions on how to hook it up to your OneDrive.

To create a new tabbed section in an existing notebook, simply click on the + sign on one of the tabs.  It will open a new tab and you will be able to name it.  I named my Receipts.

one-note-receipts-1

So now you will want to make sure it syncs up with your OneNote on your OneDrive.  This way you will be able to access it on your phone using your Office365 account.  Go to the name of your notebook, and right click on it.  These options will show up.  Click on Sync This Notebook Now.   If you are unsure if this is syncing to your OneDrive, select Notebook Sync Status.

onenotesynctoonedrive

When you open Notebook Sync Status, you have the option to Sync automatically whenever there are changes ( I recommend this one), or you can sync it manually.

one-note-receipts-4

If don’t see your notebook in here you can add it.  Exit out of this screen and go back to the notebook.  Right click on the notebook, and bring up the menu, and select properties which is highlighted in pink here.

onenotesyncchange

When you open up the properties of the notebook this screen will pop up. Where it says Change Location, if it isn’t set up to your OneDrive, select Change Location and find your OneDrive on your system, and have it save there and then it will sync up for you.  It will then be accessible by your phone.

onenotesyncnotebooktoonedrive

It should then show up in your list of notebooks to sync and you should set it to automatically sync when there are changes.

After you have the receipts tab set up and your notebook syncing with your OneDrive you can now go to your phone.  This works with iPhones, Windows and Android phones.  I’ll be showing you on an iPhone.  Open up OneNote on your phone.   It will probably ask you to sign in.  Make sure you sign in with the account that is syncing with your OneNote/OneDrive on your computer.

one-note-receipts-6

When you open up OneNote on your phone make sure you are in the Notebook you created the Receipts Tab.   Click on the Receipts tab.

 

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Click on the + button and it will give you options on what you can do, one option is to take a picture.  Select the camera icon and take a picture of your receipt.  Once you have a nice clean picture of your receipt, select the ellipse at the top right hand corner.

one-note-receipts-8

It will bring up some options.  Select Sync Now.

one-note-receipts-9

Now open OneNote on your computer and make sure it is synced up.  There should now be a receipt in your Receipts notebook!

one-note-receipts-10

 

One amusing question, do you see what the arrow is pointing at on the receipt?   Why do I need a Bathroom Code???   Should I be afraid?

Do you need to turn this into Accounting?  Easy Peasy! Click on the email this page icon.

emailonenotepage

 

This will bring up Outlook and you can email it to your Accounting Department!   Now you have one place to keep all your receipts!

 

Microsoft’s Creators Update Looks Super Awesome!!!

Have you ever used Microsoft Paint and thought, “Eh”?  It’s about to get super cool!  The Creator’s Update is due out this spring and you are going to want to download and install this update as soon as possible. Paint will now enable you to edit pictures in 3D!!!!  You can send these images to Microsoft and have them printed in 3D!!!! You can take a picture with according to Microsoft any phone with 3D app, and put it into paint.  Watch this amazing video and you will see why you NEED this update!

Do you have a Microsoft Hololens?  No?  I didn’t think I need or wanted one either until I saw them take a chair and make it a hologram and put it in your house so you can see what it will look like in your house!  Check out this video and see another awesome feature coming with the Creators Edition update which is FREE for Windows 10 users!

If you would like to see what other cool features are coming to Windows 10 Creators Update, check out their site!  https://www.microsoft.com/en-us/windows/upcoming-features?ocid=%20Oct16e_int_omc_win_MSCOM

They will now be giving Apple a run for their money with this update and their new Surface Studio Computer.   Anyone want to start a GoFundMe page for me so that I can buy one of these?

Tired of Getting those Reply to All Emails-Ignore Them!

So, I want you to know I love you all!  However most days I feel too busy to read 12 emails about whether Michigan or Michigan State Football is better!    For others who feel the same way, this tech tip is for you!   Come on, I KNOW I’m not the only one!!!!

When you are in yet another email about the same subject look at the top toolbar in Outlook.  If you look below highlighted in yellow is an Ignore button.  Select one of the many messages in a chain and then click on the Ignore button or Select Ctrl-Del.  All of these messages and future messages with the same subject are moved to your Deleted Items folder.  So, if you decide you need to read the last one, that is where you can find it.

ignore-a-conversation

Here is where the messages are located in the Deleted Items Folder:

ignore-a-conversation-2

Cyber Security Awareness Month: Protect Your Child From Online Bullying!

We’ve all heard about the tragedies that have occurred over the last couple of years about children being bullied.   I was thinking back to when I was a child and being bullied.  I’ve been short my whole life and picked on about it to this day.  I hear about children committing suicide over this and I have to wonder,  why?  I’m simply wondering out loud why bullying has brought so many kids to the point of feeling their only option was to commit suicide?

When I was a kid, bullying was usually done face to face.  Online Bullying is a new form of bullying.  People can be so much more cruel online than they can be in person.  Read any news article, and then read comments below it.  People say horrific things to other people because it’s easier to do it in writing online than saying it in person.  It is very easy to depersonalize.  You don’t think of the person as a person, just as an online persona, or as an avatar on the screen.

I didn’t realize how many outlets kids have for bullying these days: email, blogs, messaging, texting and of course all of the social media sites.  In my day, it was at school, possibly after school and then I was home!  This form of bullying is non-stop and invading every aspect of a person’s life!

According to Norton’s article on Cyberbullying available here, there are warning signs:”

  • They appear nervous when receiving a text/online message or email.
  •  Habits with devices change. They may begin avoiding their devices or using them  excessively.
  •  They make excuses to avoid going to school.
  •  They become defensive or secretive about online activity.
  •  They withdraw from friends and family.
  •  They have physical symptoms such as trouble sleeping, stomach aches, headaches,  and weight loss or gain.
  •  They begin falling behind in school or acting out.
  •  Their grades start declining.
  •  They appear especially angry, frustrated or sad, particularly after going    online/checking devices. •
  • They delete social media or email accounts.”

Have discussions with your kids about this.  Ask them if they’ve ever been picked on via social media, texting and or emails.   Perhaps relay a story of your own about a time you were picked on in school, because let’s be honest haven’t we all at some point?   Make them feel comfortable talking to you about this.  I have a 4 year old who tells me she gets picked on at school.  I always let her discuss it with me.  Yes, it can start as early as 4!!!! She has also been the instigator too, so I have talked to her about that as well.  We need to teach our children it’s okay to talk about it, and it’s NOT ok to bully!

Other things you can do, monitor their screen time, make sure the computer is all up to date with updates, anti-virus, anti-malware and even put monitoring software on their like Net Nanny.

For more information on keeping your kids safe and talking to them about Cyberbullying, please visit these websites!

http://www.wiredsafety.com/

http://www.stopcyberbullying.org/

https://www.stopbullying.gov/cyberbullying/

Also, my friend Tara Michener also does Anti-Bullying Campaigns and counseling for those who have been bullied.

 

iOS 10 New Features

  1. Collaborate on Notes with friends and family.  Video
  2. Mail Features- Swipe to the left to Delete, Move and More option (Reply, Forward, Mark, Notify Me, Move Message.  Swipe to the Right to get (Mark as Unread) Video
  3. Spam/Scam Call notifications.  If you use the app called Hiya or other well known Spam/Scam blocking apps they now work with iOS10 warning you that it could be a spam call and or  scam call!hiya-spam
  4. Save or forward your voicemail messages:  You’ll notice this icon next to your voicemail messages. Video
  5.  You can send handwritten messages in text messages!
  6.  Animated GIFs in text messages!
  7. The Digital Touch feature for texting allows you to send several types of effects to your friends.  Video of 5, 6 and 7 is here!

Signs You Might be Infected with Malware

Malware is everywhere these days!  Just today I read an article that a Facebook post claiming that Fox News was reporting Brad Pitt dead was infecting computers when users clicked on it. For the record, Brad Pitt is alive and still getting divorced!   You have to be vigilant at all times!!!!!!   Here are some telltale signs that your computer may be infected with Malware.

  1.  You open your internet browser and your homepage has changed to something else.  (Now this can also happen if you install new software and don’t pay close attention to it changing your default browser settings)  So, this one isn’t set in stone!
  2. Your computer is so slow you want to throw it off a building.  Check your hard drive light if it looks like it’s continually blinking or just on steadily, not a great sign! hard-drive-light-1
  3.  Annoying pop-ups!  Usually, they say something like this.  (if you get this, just turn the computer off immediately from the power button!)   If something is getting installed it “usually” stops it.systembrowsing-com-popup
  4. Your computer is constantly crashing.  You know the dreaded Blue Screen of Death (BSOD) or in Windows 10, it’s a bit less scary looking but never a sight you want to see.blue-screen-of-death-windows-10
  5. You can’t run some programs.  You suspect something is wrong, but you can’t use your anti-virus or anti-malware program.
  6. You get warning messages stating your files are locked until you pay a ransom.  RANSOMWARE!!!!  This is a common ransomware screen.FBI-Ransomware.jpeg
  7. Programs you know you didn’t install are now showing up on your desktop.
  8. Suddenly you are running out of disk space!
  9. Your friends start emailing you that you are sending them spam!
  10. Your friends start yelling at you for posting weird stuff to social media sites.
  11. You start receiving a lot of bounced emails, b/c your too busy spamming your friends and everyone else in your address book!
  12. The worst one of all, ABSOLUTELY nothing!   Some are so stealth you don’t notice a thing!    It’s always important to have your anti-virus programs up to date and using a program like Malwarebytes is always recommended.  Malwarebytes has a free version for home users.  Why not try it!   www.malwarebytes.org
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